{"id":1857,"date":"2026-07-10T09:17:39","date_gmt":"2026-07-10T14:17:39","guid":{"rendered":"https:\/\/volunteer.circleofcare.com\/?page_id=1857"},"modified":"2026-07-30T15:20:12","modified_gmt":"2026-07-30T20:20:12","slug":"accreditation","status":"publish","type":"page","link":"https:\/\/volunteer.circleofcare.com\/index.php\/accreditation\/","title":{"rendered":"Accreditation"},"content":{"rendered":"[vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#1e1e1e” bg_image=”1858″ bg_image_type=”default” bg_position=”center center” background_image_loading=”default” bg_repeat=”no-repeat” scene_position=”center” top_padding=”5%” bottom_padding=”5%” text_color=”light” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” color_overlay=”#002D72″ overlay_strength=”0.95″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Accreditation Resources” font_container=”tag:h2|text_align:center|color:%23ffffff” use_theme_fonts=”yes” css=””][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all” height_desktop=”0″][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text css=”” text_direction=”ltr”]This page will help you navigate our upcoming Accreditation process as a volunteer at Circle of Care. Together, we’ll demonstrate the high standards of care and community service we practice every day.<\/strong>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][divider line_type=”No Line”][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#CDEFFB” scene_position=”center” left_padding_desktop=”10″ right_padding_desktop=”10″ left_margin=”0″ right_margin=”0″ text_color=”dark” text_align=”center” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text css=”” text_direction=”default”]\n

From October 13-16, 2026, surveyors from Accreditation Canada will be on-site speaking to staff, volunteers, clients, and families to observe the work we do every day.<\/h4>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][page_submenu alignment=”center”][page_link link_url=”#whatisaccreditation” title=”What is Accreditation?” id=”1785442614189-4″ tab_id=”1785442614189-7″] [\/page_link][page_link link_url=”#standards” title=”Standards” id=”1785442614194-6″ tab_id=”1785442614194-7″] [\/page_link][page_link title=”Required Organizational Practices (ROPs)” id=”1785442614195-3″ tab_id=”1785442614195-0″ link_url=”#rops”][\/page_link][page_link title=”Your Role” id=”1785442614197-7″ tab_id=”1785442614197-1″ link_url=”#yourrole”][\/page_link][page_link title=”How to Prepare” id=”1785442614198-3″ tab_id=”1785442614198-8″ link_url=”#howtoprepare”][\/page_link][page_link title=”Resources & FAQ” id=”1785442614200-5″ tab_id=”1785442614200-0″ link_url=”#resourcesfaq”][\/page_link][\/page_submenu][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”30″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” id=”whatisaccreditation” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”What is Accreditation?” font_container=”tag:h3|text_align:left|color:%23000000″ use_theme_fonts=”yes” css=”.vc_custom_1783688445900{padding-left: 5px !important;background-color: #00AEEF !important;border-radius: 3px !important;}”][vc_column_text css=”” text_direction=”default”]Accreditation is an ongoing process of assessing Circle of Care against national and global standards to identify our strengths and areas for improvement.<\/strong> Hospitals, doctor\u2019s offices, seniors and residential homes, rehabilitation centres, home care agencies, medical labs, health education programs, and many other health care settings go through the process of Accreditation.<\/p>\n

Accreditation helps organizations like ours:<\/strong><\/p>\n

    \n
  • Understand how to make better use of their resources<\/li>\n
  • Increase efficiency<\/li>\n
  • Enhance quality and safety<\/li>\n
  • Reduce risk<\/li>\n
  • Highlight to our clients and community that we are an organization that continuously evaluates and re-evaluates our practices in order to ensure our work is high quality and aligns with best practices<\/li>\n<\/ul>\n

    Earning the Accreditation Canada seal is a sign that an organization has worked hard to meet standards related to safe, high-quality care.[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”30″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” id=”standards” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Standards” font_container=”tag:h3|text_align:left|color:%23000000″ use_theme_fonts=”yes” css=”.vc_custom_1783688733756{padding-left: 5px !important;background-color: #00AEEF !important;border-radius: 3px !important;}”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_icon icon_family=”fontawesome” icon_style=”default” icon_color_type=”color_scheme” icon_color=”Accent-Color” icon_padding=”20px” pointer_events=”all” icon_fontawesome=”fa fa-heartbeat”][vc_column_text css=”” text_direction=”default”]\n

    Infection Prevention and Control (IPAC)<\/h4>\n

    How does Circle of Care prevent the spread of infection among clients, volunteers, and staff?[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_icon icon_family=”fontawesome” icon_style=”default” icon_color_type=”color_scheme” icon_color=”Accent-Color” icon_padding=”20px” pointer_events=”all” icon_fontawesome=”fa fa-handshake-o”][vc_column_text css=”” text_direction=”default”]\n

    Service Excellence<\/h4>\n

    How does Circle of Care provide equitable, inclusive, and person-centred care in our daily programs and services? How do we ensure we are continuously improving?[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_icon icon_family=”fontawesome” icon_style=”default” icon_color_type=”color_scheme” icon_color=”Accent-Color” icon_padding=”20px” pointer_events=”all” icon_fontawesome=”fa fa-home”][vc_column_text css=”” text_direction=”default”]\n

    Home Support Services<\/h4>\n

    How does Circle of Care provide safe, reliable, and consistent care throughout a client\u2019s care journey with us?[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_icon icon_family=”fontawesome” icon_style=”default” icon_color_type=”color_scheme” icon_color=”Accent-Color” icon_padding=”20px” pointer_events=”all” icon_fontawesome=”fa fa-medkit”][vc_column_text css=”” text_direction=”default”]\n

    Medication Management<\/h4>\n

    How does Circle of Care ensure safe, appropriate, and well-documented medication management for the clients it serves?[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_icon icon_family=”fontawesome” icon_style=”default” icon_color_type=”color_scheme” icon_color=”Accent-Color” icon_padding=”20px” pointer_events=”all” icon_fontawesome=”fa fa-users”][vc_column_text css=”” text_direction=”default”]\n

    Leadership<\/h4>\n

    How does the leadership team foster a supportive environment where staff and volunteers feel informed, empowered, and comfortable speaking up to ensure safe, high-quality care?[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_icon icon_family=”fontawesome” icon_style=”default” icon_color_type=”color_scheme” icon_color=”Accent-Color” icon_padding=”20px” pointer_events=”all” icon_fontawesome=”fa fa-clipboard”][vc_column_text css=”” text_direction=”default”]\n

    Governance<\/h4>\n

    How does Circle of Care make sure the right priorities are set, monitored, and acted on?[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”30″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” id=”rops” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Required Organizational Practices (ROPs)” font_container=”tag:h3|text_align:left|color:%23000000″ use_theme_fonts=”yes” css=”.vc_custom_1785442227323{padding-left: 5px !important;background-color: #00AEEF !important;border-radius: 3px !important;}”][vc_column_text css=”” text_direction=”default”]A Required Organizational Practice (ROP) is a mandatory process we must have in place to reduce risks, improve client and staff outcomes, and be Accredited with the highest standing.<\/p>\n

    The following are the ROPs associated with each standard:<\/strong>[\/vc_column_text][nectar_icon icon_family=”fontawesome” icon_style=”default” icon_color_type=”color_scheme” icon_color=”Accent-Color” icon_padding=”20px” pointer_events=”all” icon_fontawesome=”fa fa-heartbeat”][vc_column_text css=”” text_direction=”default”]\n

    Infection Prevention and Control (IPAC)<\/span><\/strong><\/h4>\n

    2.5.1.\u202f<\/strong>The organizational leaders are accountable to\u202fdemonstrate\u202fimprovement in hand hygiene practices as part of the organization\u2019s infection prevention and control program.
    \n2.6.1.<\/strong>\u202fTeams ensure medical equipment is cleaned and low-level disinfected to minimize cross-contamination and mitigate the risk of transmission of health care associated infections.
    \n2.7.23.\u202f<\/strong>Processes for cleaning, disinfecting, and sterilizing medical devices and equipment are\u202fmonitored\u202fand improvements are made when needed.[\/vc_column_text][nectar_icon icon_family=”fontawesome” icon_style=”default” icon_color_type=”color_scheme” icon_color=”Accent-Color” icon_padding=”20px” pointer_events=”all” icon_fontawesome=”fa fa-handshake-o”][vc_column_text css=”” text_direction=”default”]\n

    Service Excellence<\/strong><\/h4>\n

    4.2.2.\u202f<\/strong>The team leadership\u202fensures\u202fthe team\u202fdemonstrates\u202fthe required competencies to follow organizational procedures to prevent suicide.[\/vc_column_text][nectar_icon icon_family=”fontawesome” icon_style=”default” icon_color_type=”color_scheme” icon_color=”Accent-Color” icon_padding=”20px” pointer_events=”all” icon_fontawesome=”fa fa-home”][vc_column_text css=”” text_direction=”default”]\n

    Home Support Services<\/strong><\/h4>\n

    1.1.8.<\/strong>\u202fA safety risk assessment is conducted for clients receiving services in their homes.
    \n1.3.8.<\/strong>\u202fThe team follows the organization\u2019s medication reconciliation procedure to\u202fmaintain\u202fan accurate\u202flist of medications during care transitions.
    \n1.4.2.\u202f<\/strong>Working in partnership with clients and families, at least two person-specific identifiers are used to confirm that clients receive the service or procedure intended for them.
    \n1.4.14.<\/strong>\u202fInformation relevant to the care of the client is communicated effectively during care transitions.[\/vc_column_text][nectar_icon icon_family=”fontawesome” icon_style=”default” icon_color_type=”color_scheme” icon_color=”Accent-Color” icon_padding=”20px” pointer_events=”all” icon_fontawesome=”fa fa-medkit”][vc_column_text css=”” text_direction=”default”]\n

    Medication Management<\/strong><\/h4>\n

    1.1.5.\u202f<\/strong>The organizational leaders ensure clinical teams adhere to a current do-not-use list of abbreviations, symbols, and dose designations in all medication-related communication.
    \n1.1.6.<\/strong>\u00a0The organizational leaders implement a risk mitigation strategy to safely manage high-alert medications.
    \n1.17.<\/strong> The organizational leaders implement a risk mitigation strategy to limit the availability of and access to high-concentration and high-total-dose opioid formulations.[\/vc_column_text][nectar_icon icon_family=”fontawesome” icon_style=”default” icon_color_type=”color_scheme” icon_color=”Accent-Color” icon_padding=”20px” pointer_events=”all” icon_fontawesome=”fa fa-users”][vc_column_text css=”” text_direction=”default”]\n

    Leadership<\/strong><\/h4>\n

    2.1.10.\u202f<\/strong>Organizational leaders\u202foptimize\u202fclient flow within their organization
    \n4.1.5.<\/strong>\u202fA documented and coordinated approach to prevent workplace violence is implemented.
    \n4.1.9.\u202f<\/strong>A documented and coordinated medication reconciliation process is used to communicate complete and\u202faccurate\u202finformation about medications across care transitions.
    \n4.1.11.\u202f<\/strong>Patient safety training and education that addresses specific patient safety focus areas are provided at least annually to leaders, team members, and volunteers.
    \n4.2.2.<\/strong>\u202fA documented and coordinated approach to\u202fdisclosing\u202fpatient safety incidents to clients and families, that promotes communication and a supportive response, is implemented
    \n4.2.3.\u202f<\/strong>A patient safety incident management system that supports reporting and learning is implemented.
    \n4.3.8.<\/strong>\u202fA preventive maintenance program for medical devices, medical equipment, and medical technology is implemented.[\/vc_column_text][nectar_icon icon_family=”fontawesome” icon_style=”default” icon_color_type=”color_scheme” icon_color=”Accent-Color” icon_padding=”20px” pointer_events=”all” icon_fontawesome=”fa fa-clipboard”][vc_column_text css=”” text_direction=”default”]\n

    Governance<\/strong><\/h4>\n

    3.1.12.\u202f<\/strong>The governing body\u202fdemonstrates\u202faccountability for the quality of care provided by the organization.[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”30″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” id=”yourrole” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Your Role” font_container=”tag:h3|text_align:left|color:%23000000″ use_theme_fonts=”yes” css=”.vc_custom_1783689413235{padding-left: 5px !important;background-color: #00AEEF !important;border-radius: 3px !important;}”][vc_column_text css=”” text_direction=”default”]When surveyors from Accreditation Canada visit us on-site from October 13-16, they may occasionally ask you a few questions about your work<\/strong>.<\/p>\n

    Please know that this is not a punitive process, and surveyors are not expecting perfection. Their goal is simply to understand how we work, ensure we\u2019re following best practices, and see how we provide safe, high-quality care. They may ask about where you find information, how you escalate any concerns you might have, or how you carry out your role.<\/p>\n

    There will otherwise be no disruptions to your role during Accreditation.<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”30″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” id=”howtoprepare” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”How to Prepare” font_container=”tag:h3|text_align:left|color:%23000000″ use_theme_fonts=”yes” css=”.vc_custom_1783689434614{padding-left: 5px !important;background-color: #00AEEF !important;border-radius: 3px !important;}”][vc_column_text css=”” text_direction=”default”]\n\n\n\n\n\n\n\n\n
    Don\u2019t panic!<\/strong><\/td>\nAccreditation is about showcasing the work we do every day. Surveyors don\u2019t expect perfection or memorization, but your adherence to policies and our best practices.<\/td>\n<\/tr>\n
    Review key policies and procedures related to your role\/team<\/strong><\/td>\nEspecially as they relate to the 6 standards.<\/td>\n<\/tr>\n
    Know where to find information<\/strong><\/td>\nNo need to memorize everything. Know where to access policies, procedures, guidelines, and information when needed.<\/td>\n<\/tr>\n
    Know where and how to raise a concern<\/strong><\/td>\nMake sure you are aware of the processes that are in place for raising concerns (i.e. immediate supervisor).<\/td>\n<\/tr>\n
    Ask questions<\/strong><\/td>\nIf you are unsure about policies and best practice procedures, have questions about Accreditation, or notice that something isn\u2019t working as intended, raise it with your supervisor.<\/td>\n<\/tr>\n
    Refer to this Accreditation page on the Volunteer Portal<\/strong><\/td>\nThe Accreditation Volunteer Portal page will be regularly updated. You can refer to this page for more information on Accreditation standards, updates, and important documents.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”30″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” id=”resourcesfaq” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Resources & FAQ” font_container=”tag:h3|text_align:left|color:%23000000″ use_theme_fonts=”yes” css=”.vc_custom_1783689679976{padding-left: 5px !important;background-color: #00AEEF !important;border-radius: 3px !important;}”][vc_column_text css=”” text_direction=”default”]\n

    Accreditation Bingo<\/strong><\/h4>\n

    As you reflect on how your program or service aligns with the Accreditation standards, we invite you to use our Accreditation Bingo activity. Not every section will be relevant to your day-to-day work \u2013 focus on the standards that are most applicable to your role and use them as a starting point for meaningful conversation and reflection.[\/vc_column_text][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” icon_family=”none” text=”Download Here” url=”https:\/\/volunteer.circleofcare.com\/wp-content\/uploads\/2026\/03\/Accreditation-Bingo.docx”][divider line_type=”No Line”][vc_column_text css=”” text_direction=”default”]\n

    Frequently Asked Questions (FAQ)<\/strong><\/h4>\n

    Please feel free to use the form below to submit any questions you have about Accreditation. We will put together a list of frequently asked questions and update this page in the near future.[\/vc_column_text][vc_raw_html css=””]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[\/vc_raw_html][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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